We have an internal powerbuilder call-center application that I've Thinapp'd and works great, except when you need to call an external application (view images of claims).
I've recently added the "ChildProcessEnvironmentExceptions" value in the Thinapp and now the image software (which is not Thinapp'd) launches properly.
From discussing the issue with the lead developer, when the customer clicks on the "load image" button, there are a bunch of prechecks that are run behind the scenes. Such as IP checks, hostname verifications, network configuration, OS configuration, etc... These checks are used to confirm a valid connection and eliminate image viewing issues as much as possible.
Here's the problem...(from the Thinapp) when these prechecks are run after the customer clicks on "Load Image", all the command windows are displayed on the screen (not cosmetically appealing). When the image loads, all the command windows disappear and the application functions properly.
I'm going to include cmd.exe in the child processes exceptions now and retry to see if that helps.
This experience does not take place when running the fat client of these applications.
Any assistance would be appreciated. I've included a screen print of what the customer sees. The error message that's displayed in the one window, I believe no longer appears. The blank CMD windows is all that displays.
I'm using Thinapp 4.7.3
Thinapp was created on Windows XP
Currently running on both XP and Win7