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RDP and VMTools issues

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We are running ESXi 5.0 update 2 and we have two issues:

1. On some of the VMs, the VMTools are installed but then they VMtools will say that they are not running.  It is seen through the vSphere client.  Any explanations as to why the status of the VMtools would change?

 

2. We are running RDP on Windows 7 boxes and they randomly disconnect?  I have found discussions on this through Google, an d it seems a few people have this issue.  But no one seems to have the answer.  Any ideas?


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