Hi,
We use VMware ESXI version 4.1.0 as a host with vSphere Client Version 4.1.0. There are guests with Windows 2003 Srv and Windows 2008R2 Srv.
The backup runs on another Windows 2008R2 with CA Arcserver Backup r15.0 (Build 6222)
The agent for Virtual MAchines is installed.
Running the backup for the guests I receive the error mentioned above.
The complete log (CA_VCBpopulateDB is below:
3/01/12 9:45:56
3/01/12 9:45:56 [1630.1] -------------------------------------------------
3/01/12 9:45:56 [1630.1] JobID: 1630 Session#: 1 VMName: PEBDVS02
3/01/12 9:45:56 [1630.1] FindESXServerForVM operation in progress ...
3/01/12 9:45:56 [1630.1] -------------------------------------------------
3/01/12 9:45:56 [1630.1] Failed to get protocal registry name value pair
3/01/12 9:45:56 [1630.1] CheckForCustomPort : Checking for custom VIHTTPSPort port...
3/01/12 9:45:56 [1630.1] CheckForCustomPort : Registry lookup set to KEY_WOW64_64KEY
3/01/12 9:45:56 [1630.1] CheckForCustomPort : Custom VIHTTPSPort port not availabe or 0. Url is 172.17.65.1
3/01/12 9:46:29 [1630.1] Trying to connect Host https://172.17.65.1/sdk ...
3/01/12 9:46:29 Failed to query value SSLCertificateVerify.
3/01/12 9:46:41 [1630.1] Connected successfully to the Host https://172.17.65.1/sdk ...
3/01/12 9:46:41 [1630.1] Calling FindServerInfo module ...
3/01/12 9:46:48 [1630.1] ESX Server Name is pebdsv07.xxxxxxx.intranet
3/01/12 9:46:48 [1630.1] ESX Version is 4.1.0
3/01/12 9:46:48 [1630.1] VC Name is
3/01/12 9:46:48 [1630.1] DataStore Name is xxxxxxx_DS
3/01/12 9:46:48 [1630.1] Trying to disconnect from Host https://172.17.65.1/sdk ...
3/01/12 9:46:48 [1630.1] Successfully disconnected from Host https://172.17.65.1/sdk ...
3/01/12 9:46:48 [1630.1] End of FindESXServerForVM operation
3/01/12 9:46:50
3/01/12 9:46:50 [1630.1] -------------------------------------------------
3/01/12 9:46:50 [1630.1] SnapshotVM operation in progress
3/01/12 9:46:50 [1630.1] -------------------------------------------------
3/01/12 9:46:51 [1630.1] Failed to get protocal registry name value pair
3/01/12 9:46:51 [1630.1] CheckForCustomPort : Checking for custom VIHTTPSPort port...
3/01/12 9:46:51 [1630.1] CheckForCustomPort : Registry lookup set to KEY_WOW64_64KEY
3/01/12 9:46:51 [1630.1] CheckForCustomPort : Custom VIHTTPSPort port not availabe or 0. Url is 172.17.65.1
3/01/12 9:46:51 [1630.1] Trying to connect Host https://172.17.65.1/sdk ...
3/01/12 9:46:51 Failed to query value SSLCertificateVerify.
3/01/12 9:46:51 [1630.1] VCB_COM Log Cache begins
Connected to https://172.17.65.1/sdk
Log Cache ends
3/01/12 9:46:51 [1630.1] VCB_COM Log Cache ends
3/01/12 9:46:51 [1630.1] Connected successfully to the Host https://172.17.65.1/sdk ...
3/01/12 9:46:51 [1630.1] Calling SnapshotVM module ...
3/01/12 9:46:51 [1630.1] VCB_COM Log Cache begins
Log Cache ends
3/01/12 9:46:51 [1630.1] VCB_COM Log Cache ends
3/01/12 9:46:51 [1630.1] SnapshotVM returned -110.
3/01/12 9:46:51 Err_code: -110 SnapshotVM: Exception Raised - fault.RestrictedVersion.summary
3/01/12 9:46:51 [1630.1] An unexpected error occurred while creating snapshot for the VM having UUID 564d3e71-a04b-5123-8f39-42a3cbe0b6a8.
3/01/12 9:46:51 [1630.1] DoSnapshotVM : Exception raised - 564d3e71-a04b-5123-8f39-42a3cbe0b6a8
3/01/12 9:46:51 [1630.1] Trying to disconnect from Host https://172.17.65.1/sdk ...
3/01/12 9:46:51 [1630.1] End of DoSnapshotVM operation
3/01/12 9:46:56
3/01/12 9:46:56 [1630.1] -------------------------------------------------
3/01/12 9:46:56 [1630.1] JobID: 1630 Session#: 1 VMName: PEBDVS99
3/01/12 9:46:56 [1630.1] FindESXServerForVM operation in progress ...
3/01/12 9:46:56 [1630.1] -------------------------------------------------
3/01/12 9:46:56 [1630.1] Failed to get protocal registry name value pair
3/01/12 9:46:56 [1630.1] CheckForCustomPort : Checking for custom VIHTTPSPort port...
3/01/12 9:46:56 [1630.1] CheckForCustomPort : Registry lookup set to KEY_WOW64_64KEY
3/01/12 9:46:56 [1630.1] CheckForCustomPort : Custom VIHTTPSPort port not availabe or 0. Url is 172.17.65.1
3/01/12 9:47:47 [1630.1] Trying to connect Host https://172.17.65.1/sdk ...
3/01/12 9:47:47 Failed to query value SSLCertificateVerify.
3/01/12 9:47:57 [1630.1] Connected successfully to the Host https://172.17.65.1/sdk ...
3/01/12 9:47:57 [1630.1] Calling FindServerInfo module ...
3/01/12 9:48:05 [1630.1] ESX Server Name is pebdsv07.xxxxxxx.intranet
3/01/12 9:48:05 [1630.1] ESX Version is 4.1.0
3/01/12 9:48:05 [1630.1] VC Name is
3/01/12 9:48:05 [1630.1] DataStore Name is xxxxxxx_DS
3/01/12 9:48:05 [1630.1] Trying to disconnect from Host https://172.17.65.1/sdk ...
3/01/12 9:48:05 [1630.1] Successfully disconnected from Host https://172.17.65.1/sdk ...
3/01/12 9:48:05 [1630.1] End of FindESXServerForVM operation
3/01/12 9:48:06
3/01/12 9:48:06 [1630.1] -------------------------------------------------
3/01/12 9:48:06 [1630.1] SnapshotVM operation in progress
3/01/12 9:48:06 [1630.1] -------------------------------------------------
3/01/12 9:48:06 [1630.1] Failed to get protocal registry name value pair
3/01/12 9:48:06 [1630.1] CheckForCustomPort : Checking for custom VIHTTPSPort port...
3/01/12 9:48:06 [1630.1] CheckForCustomPort : Registry lookup set to KEY_WOW64_64KEY
3/01/12 9:48:06 [1630.1] CheckForCustomPort : Custom VIHTTPSPort port not availabe or 0. Url is 172.17.65.1
3/01/12 9:48:06 [1630.1] Trying to connect Host https://172.17.65.1/sdk ...
3/01/12 9:48:06 Failed to query value SSLCertificateVerify.
3/01/12 9:48:06 [1630.1] VCB_COM Log Cache begins
Connected to https://172.17.65.1/sdk
Log Cache ends
3/01/12 9:48:06 [1630.1] VCB_COM Log Cache ends
3/01/12 9:48:06 [1630.1] Connected successfully to the Host https://172.17.65.1/sdk ...
3/01/12 9:48:06 [1630.1] Calling SnapshotVM module ...
3/01/12 9:48:06 [1630.1] VCB_COM Log Cache begins
Log Cache ends
3/01/12 9:48:06 [1630.1] VCB_COM Log Cache ends
3/01/12 9:48:06 [1630.1] SnapshotVM returned -110.
3/01/12 9:48:06 Err_code: -110 SnapshotVM: Exception Raised - fault.RestrictedVersion.summary
3/01/12 9:48:06 [1630.1] An unexpected error occurred while creating snapshot for the VM having UUID 564da05f-12c4-0e46-d71a-7f7608ad7db3.
3/01/12 9:48:06 [1630.1] DoSnapshotVM : Exception raised - 564da05f-12c4-0e46-d71a-7f7608ad7db3
3/01/12 9:48:06 [1630.1] Trying to disconnect from Host https://172.17.65.1/sdk ...
3/01/12 9:48:07 [1630.1] End of DoSnapshotVM operation
3/01/12 9:48:14
3/01/12 9:48:14 [1630.1] -------------------------------------------------
3/01/12 9:48:14 [1630.1] JobID: 1630 Session#: 1 VMName: VMA
3/01/12 9:48:14 [1630.1] FindESXServerForVM operation in progress ...
3/01/12 9:48:14 [1630.1] -------------------------------------------------
3/01/12 9:48:14 [1630.1] Failed to get protocal registry name value pair
3/01/12 9:48:14 [1630.1] CheckForCustomPort : Checking for custom VIHTTPSPort port...
3/01/12 9:48:14 [1630.1] CheckForCustomPort : Registry lookup set to KEY_WOW64_64KEY
3/01/12 9:48:14 [1630.1] CheckForCustomPort : Custom VIHTTPSPort port not availabe or 0. Url is 172.17.65.1
3/01/12 9:49:04 [1630.1] Trying to connect Host https://172.17.65.1/sdk ...
3/01/12 9:49:04 Failed to query value SSLCertificateVerify.
3/01/12 9:49:15 [1630.1] Connected successfully to the Host https://172.17.65.1/sdk ...
3/01/12 9:49:15 [1630.1] Calling FindServerInfo module ...
3/01/12 9:49:23 [1630.1] ESX Server Name is pebdsv07.xxxxxxx.intranet
3/01/12 9:49:23 [1630.1] ESX Version is 4.1.0
3/01/12 9:49:23 [1630.1] VC Name is
3/01/12 9:49:23 [1630.1] DataStore Name is xxxxxxx_DS
3/01/12 9:49:23 [1630.1] Trying to disconnect from Host https://172.17.65.1/sdk ...
3/01/12 9:49:23 [1630.1] Successfully disconnected from Host https://172.17.65.1/sdk ...
3/01/12 9:49:23 [1630.1] End of FindESXServerForVM operation
3/01/12 9:49:23
3/01/12 9:49:23 [1630.1] -------------------------------------------------
3/01/12 9:49:23 [1630.1] SnapshotVM operation in progress
3/01/12 9:49:23 [1630.1] -------------------------------------------------
3/01/12 9:49:23 [1630.1] Failed to get protocal registry name value pair
3/01/12 9:49:23 [1630.1] CheckForCustomPort : Checking for custom VIHTTPSPort port...
3/01/12 9:49:23 [1630.1] CheckForCustomPort : Registry lookup set to KEY_WOW64_64KEY
3/01/12 9:49:23 [1630.1] CheckForCustomPort : Custom VIHTTPSPort port not availabe or 0. Url is 172.17.65.1
3/01/12 9:49:23 [1630.1] Trying to connect Host https://172.17.65.1/sdk ...
3/01/12 9:49:23 Failed to query value SSLCertificateVerify.
3/01/12 9:49:23 [1630.1] VCB_COM Log Cache begins
Connected to https://172.17.65.1/sdk
Log Cache ends
3/01/12 9:49:23 [1630.1] VCB_COM Log Cache ends
3/01/12 9:49:23 [1630.1] Connected successfully to the Host https://172.17.65.1/sdk ...
3/01/12 9:49:23 [1630.1] Calling SnapshotVM module ...
3/01/12 9:49:24 [1630.1] VCB_COM Log Cache begins
Log Cache ends
3/01/12 9:49:24 [1630.1] VCB_COM Log Cache ends
3/01/12 9:49:24 [1630.1] SnapshotVM returned -110.
3/01/12 9:49:24 Err_code: -110 SnapshotVM: Exception Raised - fault.RestrictedVersion.summary
3/01/12 9:49:24 [1630.1] An unexpected error occurred while creating snapshot for the VM having UUID 564d872b-6dd3-787e-eab9-aa51ed097366.
3/01/12 9:49:24 [1630.1] DoSnapshotVM : Exception raised - 564d872b-6dd3-787e-eab9-aa51ed097366
3/01/12 9:49:24 [1630.1] Trying to disconnect from Host https://172.17.65.1/sdk ...
3/01/12 9:49:24 [1630.1] End of DoSnapshotVM operation
3/01/12 9:49:29
3/01/12 9:49:29 [1630.1] -------------------------------------------------
3/01/12 9:49:29 [1630.1] JobID: 1630 Session#: 1 VMName: PEBDVS01
3/01/12 9:49:29 [1630.1] FindESXServerForVM operation in progress ...
3/01/12 9:49:29 [1630.1] -------------------------------------------------
3/01/12 9:49:29 [1630.1] Failed to get protocal registry name value pair
3/01/12 9:49:29 [1630.1] CheckForCustomPort : Checking for custom VIHTTPSPort port...
3/01/12 9:49:29 [1630.1] CheckForCustomPort : Registry lookup set to KEY_WOW64_64KEY
3/01/12 9:49:29 [1630.1] CheckForCustomPort : Custom VIHTTPSPort port not availabe or 0. Url is 172.17.65.1
3/01/12 9:50:19 [1630.1] Trying to connect Host https://172.17.65.1/sdk ...
3/01/12 9:50:19 Failed to query value SSLCertificateVerify.
3/01/12 9:50:30 [1630.1] Connected successfully to the Host https://172.17.65.1/sdk ...
3/01/12 9:50:30 [1630.1] Calling FindServerInfo module ...
3/01/12 9:50:38 [1630.1] ESX Server Name is pebdsv07.xxxxxxx.intranet
3/01/12 9:50:38 [1630.1] ESX Version is 4.1.0
3/01/12 9:50:38 [1630.1] VC Name is
3/01/12 9:50:38 [1630.1] DataStore Name is xxxxxxx_DS
3/01/12 9:50:38 [1630.1] Trying to disconnect from Host https://172.17.65.1/sdk ...
3/01/12 9:50:38 [1630.1] Successfully disconnected from Host https://172.17.65.1/sdk ...
3/01/12 9:50:38 [1630.1] End of FindESXServerForVM operation
3/01/12 9:50:43
3/01/12 9:50:43 [1630.1] -------------------------------------------------
3/01/12 9:50:43 [1630.1] SnapshotVM operation in progress
3/01/12 9:50:43 [1630.1] -------------------------------------------------
3/01/12 9:50:43 [1630.1] Failed to get protocal registry name value pair
3/01/12 9:50:43 [1630.1] CheckForCustomPort : Checking for custom VIHTTPSPort port...
3/01/12 9:50:43 [1630.1] CheckForCustomPort : Registry lookup set to KEY_WOW64_64KEY
3/01/12 9:50:43 [1630.1] CheckForCustomPort : Custom VIHTTPSPort port not availabe or 0. Url is 172.17.65.1
3/01/12 9:50:43 [1630.1] Trying to connect Host https://172.17.65.1/sdk ...
3/01/12 9:50:43 Failed to query value SSLCertificateVerify.
3/01/12 9:50:43 [1630.1] VCB_COM Log Cache begins
Connected to https://172.17.65.1/sdk
Log Cache ends
3/01/12 9:50:43 [1630.1] VCB_COM Log Cache ends
3/01/12 9:50:43 [1630.1] Connected successfully to the Host https://172.17.65.1/sdk ...
3/01/12 9:50:43 [1630.1] Calling SnapshotVM module ...
3/01/12 9:50:44 [1630.1] VCB_COM Log Cache begins
Log Cache ends
3/01/12 9:50:44 [1630.1] VCB_COM Log Cache ends
3/01/12 9:50:44 [1630.1] SnapshotVM returned -110.
3/01/12 9:50:44 Err_code: -110 SnapshotVM: Exception Raised - fault.RestrictedVersion.summary
3/01/12 9:50:44 [1630.1] An unexpected error occurred while creating snapshot for the VM having UUID 564d5d29-e55b-ac43-7add-6761edaaaf03.
3/01/12 9:50:44 [1630.1] DoSnapshotVM : Exception raised - 564d5d29-e55b-ac43-7add-6761edaaaf03
3/01/12 9:50:44 [1630.1] Trying to disconnect from Host https://172.17.65.1/sdk ...
3/01/12 9:50:44 [1630.1] End of DoSnapshotVM operation
Please help me.
Thanks