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Shrinking on guest running on SSD drive

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Hi, I have arouns 20GB free unused space in my guest system (win 7). The partition has already been reduced. I want to shrink the VM to free them up on the host.

 

The VM is running on a SSD drive on the host. I have tried using the "compact" method from the host but it only gave me around 1GB. I read that "zero-ing" or defrag should be done before shrinking/compacting.

On a SSD though defrag is not recommended.

 

What can I do to get the 20GB back?

 

My second problem is: I see the VMWare tools icon on the status bar in the guest but can't seem to find a way to open/use it. It VMWare tools 9.2.3.

Service is up and running.....

 

Thanks


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