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SRA command 'queryInfo' didn't return a response

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Hello,

 

Trying to install NetApp SRA in SRM.  SRA detected the NetApp controller at the remote site but I won't at the local site.  I always get this error message : Failed to load SRA from 'C:/Program Files (x86)/VMware/VMware vCenter Site Recovery Manager/storage/sra/ONTAP'. SRA command 'queryInfo' didn't return a response.

 

I have tried uninstall/reinstall SRM, SRA, Perl : nothing as changed.  If anyone have an idea about what could be the problem, it would be great to share it over here.

 

Thanks,


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