Hi everybody, When i click on "add a note", by default the button "OK" is selected. How can I change that in a way that the agents can directly write their message ? I'm on vSM 9.1 (French version) Thanks in advance, Nicolas.
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Hi everybody, When i click on "add a note", by default the button "OK" is selected. How can I change that in a way that the agents can directly write their message ? I'm on vSM 9.1 (French version) Thanks in advance, Nicolas.