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Can not Complete the configuration of HA agent on the host. Other HA configuration error

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Dear Team,


I am facing a issue while configuring the HA on one server. Scenario is as follows:-


Six month back I have install the VMWare solution for our organisation. It is ESXi 4.1. At that time there was two server in the cluster and both were configured with HA sucessfully.

Now I have added one more server in the Cluster but when I am trying to configure the HA on the same system, It is giving the error " Can not Complete the configuration of HA agent on the host. Other HA configuration error." (Screen Shot is attached)  So many times I right click the server and select Reconfigure VMware HA but didn't succeded.


Could anyone please help me. It is a live system and very critical node. So need help on urgent basis.


Additionaly, we have also purchased 1 Year Technical Support (TS) for our prodcut. Could anyone please guide me how  can I raise a ticket for this.

 

 

Thanks & Regards,

Gaurav Asthana



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