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vROps upgrade from 6.3.0 to 6.7

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Hello,

 

I was doing an upgrade on a one node vROps appliance today (from 6.3.0 to 6.7) and came across an error that my 'google-fu' has failed me and hoping I can get some answers here.

 

I did the upgrade assessment tool/PAK file and had no issues with what would be removed/etc...when the upgrade happens.

 

I did the OS upgrade PAK file first and that went without a hitch so I did the appliance PAK file next.  After about 30-40 minutes, it finally failed.  Step 4 of 9 - Preapply Validated and the status says, "FailedPAK action "run product firstboot scripts" failed.

 

How should I proceed?  Not finding anything with that specific error. :\


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