We have 1 user who is seeing an issue when he attempts to go to a specific pool that used to work fine for him. Now though, when he clicks on the pool after authenticating with his Horizon client, he gets the message "This desktop is currently not available. Please try connecting to this desktop again later, or contact your system administrator.". If he switches to other endpoints (even even HTML Access), he gets the same message. If I use my account, from these same endpoints, I get in fine. I did verify that this user does NOT have any current sessions on the pool. Is it possible something in the ADAM DB is saying this user is signed on/hung up, and is not clearing?
Horizon 7.3.2. Using Cloud Pod. 4.7 Client, 4.8 Client, Wyse ThinOS, and Chrome HTML Access clients have been attempted.